Website & Web Application Accessibility Audits

Manual WCAG Accessibility Audits for Websites and Digital Products

Identify accessibility barriers automated tools can miss through structured manual testing, assistive-technology evaluation, and representative user workflows. CompliCorp provides developer-ready findings, remediation guidance, and a clear path to retesting and accessibility documentation when needed.

Testing and delivery

What a manual WCAG accessibility audit covers

We test representative pages, shared components, and complete tasks such as registration, search, form submission, and checkout. We also review errors, dialogs, and other interactive states that a scan of static pages can miss. Each finding explains the problem, its effect on users, the relevant WCAG success criterion, and how your team can address it.

Manual testing methodology

  • Manual accessibility testing. Evaluate keyboard navigation, focus, forms, and interactive behavior against the agreed WCAG criteria.
  • Assistive-technology testing. Coverage can include NVDA and JAWS on Windows, VoiceOver on macOS and iOS, and TalkBack on Android. The proposal specifies the screen readers, browsers, and platforms included in your engagement.
  • Representative product coverage. Test selected pages, workflows, shared components, and interface states, including errors and dialogs, to reflect how people use the product.
  • Supporting automated checks. Use automated testing to supplement manual evaluation. A scan alone does not establish whether people can complete a workflow or whether all applicable accessibility requirements are met.

Standards and reporting

Our WCAG audit services can be scoped to WCAG 2.2 Level A and AA, WCAG 2.1 Level AA, or another specified version and level. We confirm the target before testing. WCAG findings provide technical evidence for accessibility programs, ADA-related reviews, and procurement; a Section 508 engagement also considers the applicable Revised 508 Standards.

Standards references: W3C WCAG overview · U.S. Access Board Section 508 standards · ITI VPAT resources

Planning the next step

Use the findings to plan accessibility remediation. If a customer needs a conformance report, include VPAT and ACR preparation in the scope before testing begins.

For an EU-facing product or service, explore our European Accessibility Act accessibility readiness support when defining the assessment. Agencies coordinating the work for a client can review our accessibility partnership options for digital agencies.

For testing, buyer documentation, and a remediation roadmap in one coordinated engagement, explore the CompliCorp Procurement Readiness Program.

Scope of work

  • Keyboard navigation, focus order, visible focus, and keyboard traps
  • Screen reader labels, headings, landmarks, and status announcements
  • Forms, instructions, validation messages, and error recovery
  • Color contrast, text resizing, reflow, and responsive content
  • Menus, dialogs, tables, media, and custom interactive components

Your proposal identifies the standards, test coverage, deliverables, and exclusions. Reports describe the evaluated product version and the work performed.

How is an accessibility audit scoped?

An accessibility audit is scoped around the product’s unique page or screen templates, critical user workflows, shared components, and interface states. Representative workflows and components are often more meaningful than simply counting URLs: a checkout includes its form fields, validation errors, payment steps, and confirmation, not just its starting page.

We also agree on authenticated areas and user roles, responsive and mobile behavior, browsers and platforms, assistive technologies, the applicable WCAG version and level, and third-party components. These choices determine the testing effort for a digital accessibility audit.

Your proposal records the coverage and exclusions. Password-protected portals, third-party systems, downloadable documents, and native mobile apps are included only when expressly scoped, with the necessary test access. Use our audit preparation guide to assemble the information.

What you receive from a website accessibility audit

Your team needs enough evidence to reproduce a barrier and decide what to change. Findings connect the affected page, component, or workflow to the applicable WCAG success criterion and the impact on a person using the product.

Accessibility barriers can also affect customer journeys, support work, and purchasing decisions. Our guide to the hidden costs of digital inaccessibility explains how to consider that business impact alongside the technical findings.

  • Detailed accessibility findings. The barrier, affected location and state, applicable WCAG criterion, and user impact, with the report’s coverage and limitations clearly stated.
  • Reproduction and correction guidance. Steps to reproduce the issue, screenshots or code references where useful, and recommended remediation.
  • Prioritization. Help identifying high-impact barriers, recurring issues, and implementation priorities for the teams responsible for fixes.
  • Findings review. A working session with the relevant product, engineering, design, or accessibility stakeholders to review the findings and next steps.
  • Remediation roadmap. Practical next steps shaped around development priorities and dependencies. The proposal defines the depth of planning and any additional remediation support.
  • Retesting options. Verification after fixes are implemented, available as a scoped follow-up service.

From audit findings to verified improvements

We review the findings with your team so developers and content owners understand the next steps. Remediation support and retesting can then be scoped around your release plan. Retesting records the status of the agreed findings after changes; it is not automatically a new evaluation of every page or feature.

When an audit needs to support procurement

Accessibility audit findings can provide technical evidence for VPAT/ACR preparation, remediation planning, customer accessibility responses, and procurement-readiness efforts. Identify buyer requirements at scoping so the evaluation covers the product, standards, and reporting needs relevant to the review.

An audit findings report is not an ACR. An ACR communicates the evaluated product’s conformance using the selected reporting template; neither the audit nor the VPAT template automatically establishes legal compliance. Read VPAT vs. Accessibility Audit: What Does Procurement Actually Need? for the distinction between testing evidence and procurement documentation.

Learn about CompliCorp and founder David LoPresti, or review our evaluation and delivery process.

Service questions

Frequently asked questions.

Scope, deliverables, and what to expect from your engagement.

What will a manual WCAG accessibility audit tell us?

A manual audit identifies accessibility barriers in the pages, components, and tasks included in the evaluation. We document where each issue occurs, how to reproduce it, its effect on users, and the relevant WCAG success criterion. Your team receives findings and recommendations it can use to plan fixes. The report also identifies what was tested and any exclusions; it does not imply that untested areas were evaluated.

How do you select pages and workflows for testing?

We review the site's templates, interactive features, user roles, and essential tasks to agree on representative coverage. A checkout, for example, includes the cart, address fields, errors, payment steps, and confirmation. Testing one page from that process would leave important gaps. Our audit preparation guide explains what to share so the scope reflects how people actually use your product.

How much does a website accessibility audit cost?

The price depends on the testing required, not simply the number of URLs. Shared templates, custom controls, authenticated roles, mobile coverage, and complete workflows all affect the effort. Reporting, an ACR, and follow-up retesting also affect the quote when requested. We review your website and requirements before specifying the scope, deliverables, exclusions, and price.

When should we schedule an audit before a launch or procurement deadline?

Allow time for testing, a findings review, implementation, and retesting before the date when you need verified results. The audit itself is only part of that schedule. Share your release or buyer deadline, available test environment, and development capacity at the start. We can then confirm a delivery plan and identify dependencies such as account access or an unfinished checkout integration.

Should we request WCAG 2.1 AA or WCAG 2.2 AA testing?

Use the version and level specified by your customer, applicable requirements, or organizational policy. WCAG 2.2 adds criteria addressing issues such as obscured keyboard focus, dragging alternatives, target size, and accessible authentication. It does not automatically replace the version named in a contract or regulation. We can identify the requested target and any additional testing needed for a newer version before preparing the proposal.

Will a passing automated scan replace a manual audit?

No. A scan can find certain errors, but it cannot establish that a person can complete every task or that all applicable WCAG criteria are satisfied. A form may have labels and still fail when its errors are not announced or its submit button cannot be reached. Our manual and automated testing guide explains how the methods work together.

Are mobile screens, login areas, PDFs, and third-party tools included?

They are included when the proposal expressly identifies them. Mobile web testing needs defined devices and browsers; authenticated areas need test accounts for each relevant role. PDFs and third-party services may require separate access or specialist evaluation. Native mobile apps also need their own scope. Identifying these areas before kickoff helps prevent an important part of the customer journey from being overlooked.

Can the audit include a VPAT-based Accessibility Conformance Report?

Yes. If your customer needs an ACR, include that requirement when requesting the audit. We need to confirm the product version, reporting edition, standards, and coverage before testing. The findings report explains individual barriers; the ACR records conformance against the selected reporting criteria. See our VPAT and ACR service for the documentation and procurement support available.

Who fixes the issues, and how are corrections checked?

The proposal identifies who will implement changes and whether follow-up testing is included. Your developers and content owners can use the findings to make corrections, with CompliCorp providing guidance where agreed. Remediation and retesting then check the affected functionality and record which findings are resolved, remain open, or could not be verified.

Does an accessibility audit guarantee ADA compliance or prevent lawsuits?

No. An audit provides technical findings within a defined scope; it cannot guarantee a legal outcome or prevent a complaint. Correcting barriers and verifying the changes can improve access and support your accessibility efforts. The evaluation should be followed by a plan for maintenance, since new content, software releases, and third-party updates can introduce further issues.

Discuss your accessibility project

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